Posts in Both/And Thinking
Design Moments And Experiences
Design Moments And Experiences

Mentee Reading | We remember moments and experiences - as individuals, employees and customers. Those that endure help us either connect, engage and belong or disconnect, distance, limit engagement. Experiences are important. Memories are important. Journeys and outcomes are important.

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Both/And Thinking, Choices, Coach-Mentor, Connecting, Conversations That Matter, Curiosity, Future Focus, Leadership, Make It Happen, Multiply Your Impact, Powerful Stories, Stimulating Ideas, The Long View, Think Differently!, Moments and ExperiencesDianne JacobsThe Power of Moments: Why Certain Experiences Have Extraordinary Impact, Chip Heath and Dan Heath, Why We Remember: The Science of Memory and How it Shapes Us, Charan Ranganath, The Effortless Experience: Conquering The New Battleground For Customer Loyalty, Matthew Dixon, Nick Toman and Rick DeLisi, Design for Belonging: How to Build Inclusion and Collaboration in Your Communities, Susie Wise., Experience-Centric Organization, The: How to win through customer experience, Simon Clatworthy, Look Again: The Power of Noticing What was Always There, Tali Sharot and Cass R. Sunstein, Behaviour, Both/And Thinking, Breakthrough, Connection, Diverse Thinking, Excellence, Future Choices, Get The Right Things Done, How To Decide, Ideas, Outside-In Thinking, Powerful Stories, Reframe It, Test Business Ideas, Moments, Memories and Experiences, The NED Advisors, The Talent Advisors, Daniel Kahneman, Thinking Fast and SlowComment
Clarity During Uncertainty
Clarity During Uncertainty

Mentee Reading | There is value in working at the intersection of clarity and uncertainty. Embracing the discomfort of not knowing can give freedom to clear our mind, to investigate, to gather viewpoints, to use both/and thinking, be integrative and to search for better solutions.

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Coach-Mentor, Conversations That Matter, Disruption, Future Focus, Leadership, Problem Solving, Reading Circle, Stimulating Ideas, Think Differently!, The Long View, Turbulence & Uncertainty, Clarity, Choices, Both/And ThinkingDianne JacobsClear Thinking, Sense Making, Uncertainty, Both/And Thinking, Clear Thinking: Turning Ordinary Moments into Extraordinary Results, Shane Parrish, Third Millennium Thinking: Creating Sense in a World of Nonsense, Saul Perlmutter, Robert MacCoun, John Campbell, Beyond the Five Whys: Root Cause Analysis and Systems Thinking, James C Paterson., Creating Great Choices: A Leader's Guide to Integrative Thinking, Jennifer Riel and Roger L. Martin, Both/And Thinking: Embracing Creative Tensions to Solve Your Toughest Problems, Wendy Smith and Marianne Lewis, The Upside of Uncertainty: A Guide to Finding Possibility in the Unknown, Nathan Furr and Susannah Harmon FurrComment